Jerry was the kind of guy you love to hate. He was always in a good
mood and always had something positive to say. When someone would ask
him how he was doing, he would reply, "If I were any better, I would
be twins!"
He was a unique manager because he had several waiters who had followed
him around from restaurant to restaurant. The reason the waiters
followed Jerry was because of his attitude. He was a natural motivator.
If an employee was having a bad day, Jerry was there telling the employee
how to look on the positive side of the situation.
Seeing this style really made me curious, so one day I went up to Jerry
and asked him, "I don't get it! You can't be a positive person all of
the time. How do you do it?"
Jerry replied, "Each morning I wake up and say to myself, Jerry, you
have two choices today. You can choose to be in a good mood or you
can choose to be in a bad mood.' I choose to be in a good mood.
Each time something bad happens, I can choose to be a victim or I
can choose to learn from it. I choose to learn from it. Every
time someone comes to me complaining, I can choose to accept their
complaining or I can point out the positive side of life. I choose
the positive side of life."
"Yeah, right, it's not that easy," I protested.
"Yes it is," Jerry said. "Life is all about choices. When you cut
away all the junk, every situation is a choice. You choose how you
react to situations. You choose how people will affect your mood.
You choose to be in a good or bad mood. The bottom line: It's your
choice how you live life."
I reflected on what Jerry said. Soon thereafter, I left the restaurant
industry to start my own business. We lost touch, but I often thought
about him when I made a choice about life instead of reacting to it.
Several years later, I heard that Jerry did something you are never
supposed to do in a restaurant business: he left the back door open
one morning and was held up at gunpoint by three armed robbers.
While trying to open the safe, his hand, shaking from nervousness,
slipped off the combination. The robbers panicked and shot him.
Luckily, Jerry was found relatively quickly and rushed to the local
trauma center.
After 18 hours of surgery and weeks of intensive care, Jerry was
released from the hospital with fragments of the bullets still in
his body.
I saw Jerry about six months after the accident. When I asked him
how he was, he replied, "If I were any better, I'd be twins. Wanna
see my scars?"
I declined to see his wounds, but did ask him what had gone through
his mind as the robbery took place.
"The first thing that went through my mind was that I should have
locked the back door," Jerry replied. "Then, as I lay on the floor,
I remembered that I had two choices: I could choose to live, or I
could choose to die. I chose to live."
"Weren't you scared? Did you lose consciousness?" I asked.
Jerry continued, "The paramedics were great. They kept telling me
I was going to be fine. But when they wheeled me into the emergency
room and I saw the expressions on the faces of the doctors and nurses,
I got really scared. In their eyes, I read, 'He's a dead man.' I knew
I needed to take action."
"What did you do?" I asked.
"Well, there was a big, burly nurse shouting questions at me," said
Jerry. "She asked if I was allergic to anything. 'Yes,' I replied. The
doctors and nurses stopped working as they waited for my reply. I
took a deep breath and yelled, 'Bullets!' Over their laughter, I told
them, "I am choosing to live. Operate on me as if I am alive, not dead."
Jerry lived thanks to the skill of his doctors, but also because of
his amazing attitude. I learned from him that every day we have the
choice to live fully.
Attitude, after all, is everything.
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